SHIPPING: *We do not ship to Parcel Collect or PO BOX addresses. All parcels over $100.00 will require a signature, so if you aren’t home a card will be left for you to collect your parcel from your local post office.
AUSTRALIA: We offer a flat rate on all purchases within Australia of $11.00. This includes tracking your parcel with Australia Post. This fee is fixed regardless of your order size. Arrival of your item varies in accordance with your post code.
NEW ZEALAND: We offer flat rate shipping to New Zealand for just $21.00. Tracking included.
INTERNATIONAL: We ship all over the World. International rates will vary depending on weight & destination. Tracking included for most Countries.
N.B. In cases where the customer fails to collect their parcel from the destination Post Office and goods are sent back to BAG iT RG, the customer is responsible for all postage costs. BAG iT RG WILL NOT BE LIABLE FOR ANY POSTAGE COSTS ALREADY INCURRED AND WILL NOT BE LIABLE FOR COSTS TO RETURN GOODS. NO REFUND WILL BE ISSUED FOR FAILURE TO COLLECT GOODS.
DISPATCH: You will receive an email with your tracking number once your order has been sent. PLEASE CHECK YOUR JUNK MAIL IF YOU HAVEN’T RECEIVED IT.
1. You may return new, unused and unopened items within 7 days of delivery for a full refund or exchange. Must be in original condition and original packaging.
2. NO EXCHANGE OR REFUND ON SALE ITEMS.
3. NO EXCHANGE OR RETURN ON UNDERWEAR INCLUDING FLESH BODYSUITS.
4. We will cover the return shipping costs if the return is a result of our error.
5. You should expect to receive your refund within a couple of days of us receiving your item, however this will also depend on the time it takes for you bank to process our refund request.
6. If you need to return an item, please email us at ( firstname.lastname@example.org).