EMAIL: info@bagitrg.com                                                                                                                          

OFFICE HOURS: MONDAY TO FRIDAY 9.00AM – 4.00PM(aest)  N.B. WE ARE AN ONLINE BUSINESS ONLY AND DO NOT OFFER A PICK-UP SERVICE. 

ALL PRICES LISTED ARE IN $AUD

*CHANGE-OF-MIND RETURNS/EXCHANGE POLICY: Strictly 7 days from receipt of purchase. All items must be returned unused/unworn and in original condition & original packaging.   All postage costs for incorrect size will be incurred by the consumer. A ‘POSTAGE PAID’ return satchel must be included with returned items or an exchange cannot be performed. For refunds, once goods have been received & inspected, please allow 1-2 business days for processing. Once processed you’ll receive funds back to your original payment method within 5-7 business days depending on your financial institute. *This policy also applies to ALL Pop-up Shop purchases.

REWARDS PROGRAM:  Rewards are only redeemable via our website with online purchases & coupons will not be accepted at Pop-Up Shops.

SHIPPING:

Orders are processed Monday through Friday excluding public holidays. Tracking information is automated & sent via email, PLEASE CHECK YOUR JUNK MAIL if you have not received it. We offer a flat rate shipping fee of $12.50 Australia wide and $22.50 to New Zealand with the exception of *BULK ORDERS.  *ALL BULK ORDERS must be emailed through to info@bagitrg.com for a shipping quote. Your order will not be processed otherwise. *BULK ORDERS ARE CONSIDERED TO BE MORE THAN 2 OF THE SAME PIECE OF EQUIPMENT – I.E. BALLS, CLUBS, ROPES, HOOPS. 

EXPRESS SHIPPING OPTION: IF YOU REQUIRE YOUR ORDER TO BE SENT VIA EXPRESS POST, PLEASE EMAIL US AT info@bagitrg.com FOR A QUOTE.

International shipping costs will vary depending on location. INTERNATIONAL TAXES & CUSTOMS CHARGES-International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge.  BAG IT RG  is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.  New Zealand orders will be subject to an import processing fee. Any such charge is determined by New Zealand Customs and the responsibility of the recipient. 

COLOUR DISCLAIMER:  Actual colours may vary.